Stem Cell Banking
Cord Blood & Tissue
REPRODUCTIVE HEALTH
Immunogenetics
Genome Sequencing
Oncology
Screening
Health and WellnessWelcome to First Stem Cell and Genomics Laboratory (FSG) (“FSG”, “we”, “us”, or “our”), who operate this platform to provide our users (“User(s)”, “you”, or “your”) on information regarding our company.
Please read this Privacy Policy (“Privacy Policy”) carefully to understand how we use your personal information. This Privacy Policy governs data collection, maintenance, disclosure, and use of the Website and its associated Content. By using the Website, Users consent to the collection and use of their Personal Information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you must not use the Website, its related websites, services, or any other website operated by FSG that links to this Privacy Policy. By accessing or using this Website, you agree to this Privacy Policy.
Any/all defined terms in this Privacy Policy are the ones referred to in the Terms and Conditions available on our Website. In the event where a defined term in this Privacy Policy is also a defined term in the Terms and Conditions, the defined term stated herein shall take precedence over the same defined term in the Terms and Conditions.
1. Information Collection
1.1 Information You Provide to Us
When you use the Website, you may provide us with information about you, which may include, but is not limited to, your name and contact information. When you use the Website, we may also collect information related to your use of the Website and aggregate this with information about other users
1.2 INFORMATION RECEIVED FROM THIRD PARTIES
Third parties may also give us information about you. If we combine that information with information about you collected through our Website, we will still treat that combined information as set forth in this Privacy Policy.
1.3 iNFORMATION COLLECTED AUTOMATICALLY
Similar to any other online platform, we receive technical data including, but not limited to, your unique device identification number, your location data, and your internet speed. We do not store this technical data, it is only used to improve your experience while browsing the Website and shall be deleted from our servers once you exit the Website. The technical information collected on our servers are used to analyse how people use our services, improve our Website functions, and to serve you with other information and/or data that may be of interest to you. Automatic data collection may include, but is not limited to, information pertaining to the browser and operating system you are using, the URL or advertisement that referred you to our Website, the search terms you entered into a search engine that led you to the Website, areas within the websites that you visited, links you clicked on, pages or Content you viewed, the duration of Content viewed by you and other similar information and statistics about your interactions (such as, Content response times, download errors, length of visits to certain pages, and other information commonly shared when browsers communicate with other websites). We may combine any/all data collected during your usage of our Website along with any other information retrieved about you. We do this to improve marketing, analytics, and Website functionality. The data collected may also include the Internet Protocol (“IP”) address or other device identifiers for any device (computer, mobile phones etc.) used to access the services and Website.
2. Use of Information
In the course of using our Website, we may collect personal information about you as necessary that identifies you as a specific individual and can be used to contact or identify you (“Personal Information”). Examples of Personal Information include your name, e-mail address, and phone number. We use Personal Information and other information to:
- Provide and improve the Website, complete your transactions, address your inquiries, process your registration, verify the information you provide is valid, and for compliance and internal business purposes.
- Contact you with administrative communications and or promotional offers (on behalf of us or third parties) and other information that may be of interest to you.
- Administer and develop our business relationship with you and, if applicable, the corporation or any other legal entity you represent.
- Enforce and comply with the relevant Applicable Law(s), including to conduct an investigation, to protect the property and respective rights of FSG or any User on the platform, for any activity we may consider to pose a risk of being, illegal, fraudulent, unethical activity.
- Comply with legal obligations, analysing and improving our business, communications, and responding to your inquiries about our Website.
- For any other purpose(s) specified elsewhere in this Privacy Policy.
3. Data Retention
- If you do not request us to delete certain data or information, we reserve the right to retain the information you may submit to verify your identity indefinitely or when you request for its removal. Your information may be retained for backup, analysis, and business continuity purposes. If you provide us with your Personal Information or any other data, we encourage you to regularly update the data to ensure that we have accurate and up-to-date information about you.
- In the event of a corporate change in control resulting from, for example, a sale to, or merger with, another entity, or in the event of a sale of assets or bankruptcy, we reserve the right to transfer your Personal Information to the new party in control or the party acquiring assets. In the event of such change, your Personal Information will continue to be treated in accordance with this Privacy Policy.
4. Data Sharing and Disclosure
- We may share your data to provide our services, for legal and investigative purposes, in connection with the Website, promotions, or if we are part of a merger or acquisition. We may also share non-identifying information with third parties.
- We may share your Personal Information and/or data at any time, under the following circumstances:
5. Cookies and Similar Technologies
- Cookies are files with small amounts of data, which may include an anonymous unique identifier. We use cookies, such as, but not limited to, HTTP, session, and persistent cookies, to collect information to let us know that you are a prior User. This information may include IP addresses, browser type, internet service provider, referring/exit pages, the files viewed on our Website (e.g. HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data (“Cookies”). Cookies are not used to store other Personal Information. Users can instruct their web browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if Users do not accept Cookies, they may not be able to access or use certain features of the Website.
- Third parties under contract with FSG may use Cookies to collect any/all about your usage of the Website. These third-party service providers may use this information to help FSG deliver services on the Website based on your browsing activity.
- We also use Cookies in order to enable us to conduct surveys for our own use and on behalf of our advertisers. These Cookies are used to determine whether you have seen certain Content or advertising so that we
- Pursuant to Clause 4.2 (iii) above, we may use tracking technology on the Website, including Google Analytics, which will enable third-party websites to collect information about the way in which you interact with our Website.
6. Security
- We do not sell, trade, or rent Users’ Personal Information to others. We may, however, share generic aggregated demographic information, not linked to any Personal Information with our business partners and trusted affiliates.
- We endeavour to exercise our best efforts to keep your information secure. However, we cannot guarantee the safety of your Personal Information and therefore shall not be held liable, in any manner and capacity whatsoever, in the event of a breach of security beyond our reasonable control.
7. Other Websites
Our Website may, from time to time, contain links to and from third party websites. If you choose to click on third party links, you will be directed to that third party’s website. The fact that we link to a website is not an endorsement, authorisation, or representation or our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. These other websites may place their own cookies or other files on your computer, collect data or solicit Personal Information from you. Your use of our respective third-party websites is subject to the compliance of their terms and conditions and privacy policy. FSG shall not be held liable for any issues arising out of your use of the third-party websites once you have been redirected to their page. Should you have any questions about their use of the information they collect, you should contact them directly.
8. Changes to this Privacy Policy
- This Privacy Policy shall remain in effect except with respect to any changes in its provisions in the future, which shall be in effect immediately after being posted on this page.
- The Website and our business may change from time to time. As a result, at times it may be necessary for FSG to make changes to this Privacy Policy in order to accurately reflect our data collection and disclosure practices. FSG reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice, unless otherwise required by any Applicable Law(s), including notifying you and/or seeking your explicit consent to material changes.
- Changes to this Privacy Policy are effective as of the stated ‘Last Updated’ date. Other than where we have sought explicit consent from you, your continued use of the Website after any changes or revisions to this Privacy Policy shall constitute acceptance of, and agreement to be bound by, those changes or revisions. Accordingly, please review the Privacy Policy periodically for any updates or changes.
9. Acceptance of These Terms
By using the Website , Users signify their acceptance of this Privacy Policy. We reserve the right to alter, modify, and/or amend any one of the provisions stated herein without prior notice to any User. Continued use of the Website following any alterations, modifications, and/or amendments shall be deemed as the Users’ acceptance of those changes.
10. Contact Information
For any inquiries or comments about FSG’s Website or this Privacy Policy, please contact us through email on: info@fsg-lab.com
Non-Invasive Prenatal Testing/Screening
Pre-Implantation Genetic Testing/Screening (PGT/PGS)
Male/Female Fertility
Rapid Prenatal & Pregnancy Loss
Maternal Cell Contamination (MCC)
Product of Conception (POC)
My HLA (Human Leucocyte Antigen)
Whole Genome Sequencing (WGS)
Whole Exome Sequencing (WES)
Low Pass Sequencing (1-3x Coverage)
Comprehensive Oncology Screening
Breast Cancer Screening (BRCA)
Cervical Cancer Screening
Prostate Cancer Screening
Heredity Cancer Panel
Leukemia Panel
Lymphoma Panel
Carrier Screening
Newborn Screening
Infectious Diseases Screening
Rare Diseases Screening
Consumer Genomics
Gut Metagenomics
Metagenomics
Personalized Medicine